Lecture 1- Introduction to IS and Ops Mgt

 Group Membership Form

Lecture 2- Strategic Role of IS

 Hotels using Technology for Competitive Advantage- Case Study

 Article- Internet and Competitive Advantage

Lecture 3- Competitive Forces and Value Chain Analysis

 Activity- Value Chain Analysis for Hotel Plaza Nouveau

 Value Chain Analysis Template

Assessment Case Study and Tasks 2021-22 Tri 2

Lecture 4- Networks and IT Infrastructure

Lecture 5- Databases

Group Presentation Guide: Choose One Option.

Network and Security Design

Submission Guide for Group Presentation

Deadline- Tues 29th March by 4:59pm

Lecture 6- IS and Careers

Lecture 7- Analysing Micro-Operations

Lecture 8- Soft Systems Methodology (Mind Mapping)

Example of Mind Mapping

Rich Picture Building in SSM

Towards SSM Toolkit: Rich Picture Diagramming

011 Assignment Guidelines

Task 1- Class Recording

Task 2- Class Recording

Task 3- Class Recording

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